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Job Status :   Full Time, Employee
Company :   SAIC, Inc.
Posting Date :   July 20
Closing Date :   OPEN
Relevant Experience :   8 Year(s)
Number of Positions :   1
Location :   Columbia, Maryland
Category :   GIS
Reference Number :   178629

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SAIC, Inc.

GIS Systems Support

The Intelligence and Information Solutions Business Unit currently has an opening for Senior System Support.

Tasks include the following: providing Tier 1 support for GIS-related questions posed by both analysts and system administrators that are both local to NSAW and deployed throughout the Enterprise; working closely with service providers in the testing of new GIS software packages for inclusion on Agency baselines; working closely with ESRI (Environmental Systems Research Institute) Corporate Headquarters staff in obtaining relavant information/documentation/testing notes for use on the customer network; testing of new software applications written by members of the GIS office; approval/tracking of GIS-related trouble tickets; updating web pages/wiki's with support information.

Requirements:
Bachelors degree (or equivilent experience) plus 8 years experience including the following.
· 5 or more years experience as a Sr. Systems Support person in operating systems (Windows and Unix based), system administration, and standard network utilities and protocols (telnet, ftp, etc.).
· in-depth knowledge using ESRI's GIS tool suite (4 years experience a plus).
· in-depth knowledge using Analytical Graphics Inc. tool suite Satellite Toolkit (STK)(2 years experience a plus).
· Proven ability to solve varied technical problems.
· Proven ability to communicate with customers and technical personnel in both written and oral form.
· Organization and customer service skills essential.
· Web Server experience or knowledge a plus.

Knowledge of web browser applications and HTML desired

 

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